• What Our Users Have to Say

    100% Customer Satisfaction for Support Services

    As received in our Annual Client Feedback Questionnaire 2017


  • Testimonials // Repsol Sinopec Resources UK Limited


    Repsol Sinopec Resources UK Limited

    Repsol Sinopec Resources UK Limited (Previously Talisman Sinopec Energy (UK) Limited) began implementation of Tracker in March 2011 across all its North Sea producing assets as well as its drilling programme.

    Tracker has become a central data repository for reportable environmental data covering atmospherics, chemicals and oil in produced water, utilising a mix of Tracker's standard solution supplemented by bespoke development of end-user reports and xml data loads.

    The system has been set up to allow data to be imported directly from hydrocarbon accounting systems and to deliver a consistent process for corporate and legislative reporting requirements.

    Repsol Sinopec Resources UK Limited


  • Testimonials // TAQA Bratani Limited


    Head of Health, Safety and Environment

    TAQA Bratani is one of the fastest-growing exploration and production companies working on the UKCS, having developed its portfolio significantly since first acquiring northern North Sea interests in 2008.

    TAQA has been deploying Tracker from the outset to monitor against chemical permits associated with its operating assets and drilling activity. With a typical Tracker base of around 40 personnel, TAQA uses subcontractor security features to outsource some management and data recording responsibilities to third parties.

    "From day one we worked with the Tracker team to reach a point quickly where the systems were working efficiently for us," says TAQA's Head of Health, Safety and Environment Alastair Maclean. "We take advantage of the flexibility of the system to use individual elements of Tracker to best effect in support of our operations at different times. Because it is effectively modular in nature we are able to add new assets to Tracker as they are introduced to our portfolio."

    The Tracker team has added extra features to the TAQA system to suit specific business requirements – for specialist chemical tracking and upload offshore, for example. "Customer service has also been a significant feature of the relationship," adds Alastair. "Queries or operational challenges have always been dealt with quickly and effectively over the years.”

    "We have also been able to help shape the development of our own individual system – the Tracker team has been keen to hear our input, from a customer perspective, in terms of its practical application. That helps to ensure it is working to optimum efficiency on our behalf and remains as user-friendly as possible.”

    "Via an established user forum, we have been able to contribute our thoughts on the wider strategic development of Tracker, and share experiences and best practice with other operators."

    TAQA Bratani Limited


  • Testimonials // RWE Dea UK


    HSE Advisor

    RWE Dea UK is an established and progressive upstream gas production business with a portfolio of producing fields and undeveloped reserves in the southern North Sea. It has been using Tracker in support of its drilling programme since 2010 and is looking to extend its deployment as the business enters new phases of drilling and production activity.

    RWE Dea UK uses Tracker specifically to monitor chemical usages in detail during drilling work and submit returns to EEMS. "We were previously using straightforward spreadsheet systems, and we opted to introduce Tracker because there are many advantages to performing the work online and facilitating consistent access for all appropriate personnel," says HSE adviser Susie Buswell.

    "The Tracker package we use at present is well suited to our needs – we utilise it on a 'per well' basis for a large number of users."

    The user base comprises offshore engineering personnel, who enter usage data into Tracker during operations, as well as their onshore counterparts and HSE staff. It also extends to staff in a network of contractor companies.

    RWE Dea UK deploys Tracker to monitor chemical usage at section level during drilling: this provides the operator with an accurate degree of operational detail. Furthermore, it actively uses the Tracker 'alert' system to receive early warning when permit consents are under threat.

    "We've received positive feedback on Tracker from offshore personnel. It's clear that it's proving itself in supporting day-to-day operational work," adds Susie. "Tracker is seen as a user-friendly system and it's working well for us."

    RWE DEA Group


  • Testimonials // Repsol Sinopec Resources UK Limited


    Repsol Sinopec Resources UK Limited

    Repsol Sinopec Resources UK Limited (Previously Talisman Sinopec Energy (UK) Limited) began implementation of Tracker in March 2011 across all its North Sea producing assets as well as its drilling programme.

    Tracker has become a central data repository for reportable environmental data covering atmospherics, chemicals and oil in produced water, utilising a mix of Tracker's standard solution supplemented by bespoke development of end-user reports and xml data loads.

    The system has been set up to allow data to be imported directly from hydrocarbon accounting systems and to deliver a consistent process for corporate and legislative reporting requirements.

    Repsol Sinopec Resources UK Limited


  • Testimonials // TAQA Bratani Limited


    Head of Health, Safety and Environment

    TAQA Bratani is one of the fastest-growing exploration and production companies working on the UKCS, having developed its portfolio significantly since first acquiring northern North Sea interests in 2008.

    TAQA has been deploying Tracker from the outset to monitor against chemical permits associated with its operating assets and drilling activity. With a typical Tracker base of around 40 personnel, TAQA uses subcontractor security features to outsource some management and data recording responsibilities to third parties.

    "From day one we worked with the Tracker team to reach a point quickly where the systems were working efficiently for us," says TAQA's Head of Health, Safety and Environment Alastair Maclean. "We take advantage of the flexibility of the system to use individual elements of Tracker to best effect in support of our operations at different times. Because it is effectively modular in nature we are able to add new assets to Tracker as they are introduced to our portfolio."

    The Tracker team has added extra features to the TAQA system to suit specific business requirements – for specialist chemical tracking and upload offshore, for example. "Customer service has also been a significant feature of the relationship," adds Alastair. "Queries or operational challenges have always been dealt with quickly and effectively over the years.”

    "We have also been able to help shape the development of our own individual system – the Tracker team has been keen to hear our input, from a customer perspective, in terms of its practical application. That helps to ensure it is working to optimum efficiency on our behalf and remains as user-friendly as possible.”

    "Via an established user forum, we have been able to contribute our thoughts on the wider strategic development of Tracker, and share experiences and best practice with other operators."

    TAQA Bratani Limited


  • Testimonials // RWE Dea UK


    HSE Advisor

    RWE Dea UK is an established and progressive upstream gas production business with a portfolio of producing fields and undeveloped reserves in the southern North Sea. It has been using Tracker in support of its drilling programme since 2010 and is looking to extend its deployment as the business enters new phases of drilling and production activity.

    RWE Dea UK uses Tracker specifically to monitor chemical usages in detail during drilling work and submit returns to EEMS. "We were previously using straightforward spreadsheet systems, and we opted to introduce Tracker because there are many advantages to performing the work online and facilitating consistent access for all appropriate personnel," says HSE adviser Susie Buswell.

    "The Tracker package we use at present is well suited to our needs – we utilise it on a 'per well' basis for a large number of users."

    The user base comprises offshore engineering personnel, who enter usage data into Tracker during operations, as well as their onshore counterparts and HSE staff. It also extends to staff in a network of contractor companies.

    RWE Dea UK deploys Tracker to monitor chemical usage at section level during drilling: this provides the operator with an accurate degree of operational detail. Furthermore, it actively uses the Tracker 'alert' system to receive early warning when permit consents are under threat.

    "We've received positive feedback on Tracker from offshore personnel. It's clear that it's proving itself in supporting day-to-day operational work," adds Susie. "Tracker is seen as a user-friendly system and it's working well for us."

    RWE DEA Group